Algea Care — Digital Medical Platform
Patients seeking medical cannabis treatment faced fragmented onboarding, unclear eligibility, and complex appointment booking flows.
Problem
- Medical onboarding was long and confusing
- Eligibility and compliance requirements created friction
- Booking doctor appointments involved too many steps
- Patients lacked visibility into treatment status and next steps
Constraints
- Healthcare and medical compliance requirements
- Sensitive personal and medical data
- Multi-step onboarding and questionnaires
- Doctor availability and location-based booking
- Mobile-first, but web-supported platform
Strategy
- Break medical onboarding into clear, manageable steps
- Reduce cognitive load through progressive disclosure
- Make eligibility and status visible at all times
- Design flows that balance compliance with usability
Solution
A structured medical platform that guides patients from onboarding to treatment through clear, compliant, and transparent flows.
- Step-by-step registration and medical questionnaire
- Guided onboarding with progress indicators
- Location-based doctor discovery and appointment booking
- Clear appointment management and reminders
- Centralized profile, messages, and settings
Impact
- Reduced friction during patient onboarding
- Clearer understanding of eligibility and treatment steps
- More predictable appointment booking experience
- Scalable UX foundation for expanding medical services
My Contribution
- Designed end-to-end patient journey
- Structured complex medical questionnaires
- Defined information architecture across app sections
- Collaborated with product and compliance stakeholders
- Delivered production-ready UX for implementation